GlobalSCAPE - CuteSITE Builder Support Center

| Contact Us | Language | Cart

Products

Downloads

Store

Support

Resellers

Company

Investor Relations

Home > Help Center > CuteSITE Builder

Help Center
User Forum
Knowledge Base
Lost Serial Number
Replacement Downloads
Trial Downloads
Contact Customer Service
Contact Sales

CuteSITE Builder Support Center

Latest News

June 30, 2006: Sales of CuteSITE Builder have been discontinued

GlobalSCAPE based this decision on an expiring agreement with Web.com (formerly known as Interland/Trellix) that has not been renewed.

If you purchase CuteSITE Builder, you may continue using it indefinitely.
Existing support agreements will be honored until they expire.
Online support resources as well as the CuteSITE Builder User Forum will remain available through at least July 1, 2007. Registration and activation will remain available indefinitely.
Although CuteSITE Builder is discontinued, it remains protected under copyright laws and the End User License Agreement.

Replacement Downloads
	CuteSITE Builder 5.0 For licensed version 5 users only. (Important Upgrade Instructions)
	CuteSITE Builder 4.0 For licensed version 4 users only.
	CuteSITE Builder 3.0 For licensed version 3 users only.
	All Other Downloads

	Trial versions of CuteSITE Builder are no longer available.

Online Self Help Resources
CuteSITE Builder User Community Forum	Knowledge Base
Online Help File - CuteSITE Builder 5	Online Help File - CuteSITE Builder 4
Do you have a question about Trellix Web?

Serial Numbers, Activation and Registration Issues
Recover a Lost Serial Number	Activation and Registration Error Messages
Serial Number Problems
For help with serial number, activation and registration issues only, contact the Customer Service Team.

Contacting the Technical Support Team

Personal technical support for CuteSITE Builder is available only under limited circumstances. Please select from one of the options shown below.

Licensed users that do not have
a paid priority support plan.

Personal technical support is not available. Use the online self-help resources shown above.

Eligible CuteSITE Builder 5 users that have
an unexpired priority support plan.

Personal tech support for CuteSITE Builder is only available to licensed users that have an existing, unexpired priority support plan. If you are eligible, please contact us.

GlobalSCAPE will honor existing Priority Support plans for CuteSITE Builder until they expire.

Limitations on Technical Support

Personal technical support for CuteSITE Builder is limited to installation and configuration assistance only and is available only to eligible CuteSITE Builder 5 users that have an unexpired priority support plan. Technical support for older versions is available only through our online self-help resources. Technical support for CuteSITE Builder 5 does not include advanced issues such as HTML development, development of Web sites, or any other issues not directly related to the workings of CuteSITE Builder 5.

FEEDBACK